From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from battery supplier Peto & Radford concerning a disputed faulty battery and offering a replacement.
| Identifier | ExFiles\Box 70\3\ scan0058 | |
| Date | 9th November 1926 | |
| X8783 b Works, Dagenham Dock, Essex TELEPHONE VICTORIA 3667. 5 LINES PRIVATE BRANCH EXCHANGE. TELEGRAMS CONCENTRATION, SOWEST, LONDON. Manufacturers of P & R Accumulators. Established 1889 PETO & RADFORD Proprietors - Pritchett & Gold and E.P.S. Company Ltd. 50 GROSVENOR GARDENS, LONDON. S.W.1. YOUR REF............... OUR REF........ M/5. DIRECTORS: SIR ARCHIBALD G.{Mr Griffiths - Chief Accountant / Mr Gnapp} GOLD WILLIAM PETO F.C. GRAHAM MENZIES C.R.D. PRITCHETT O.R.N. MINCHIN T.W. PRITCHETT 9th November 1926. Messrs. Rolls Royce Ltd., DERBY. For the attention of Mr. Fowler Clark. Dear Sirs, With reference to the battery that you returned to us complaining about the Dagenite cell lid{A. J. Lidsey} tops having the threads stripped, you say in your replacement order of the 21st ult., R.4892, that we have agreed to replace it free. We are not clear that we said this but if you have committed yourselves with your customer we will stand by it and do whatever you like about this battery and recondition it or supply a new one according to your wish. We cannot, however, let the matter pass as it is with your impression that we have made a faulty article, because our Works say they have never seen anything like this battery, all the vent holes have been stretched in one direction and pulled and cracked and an attempt to mend it by patching with sealing compound in a manner that could not possibly have happened in the normal use of the battery. The box is absolutely soaked in acid and rotted, and the acid has got out largely because of the broken tubes of the cell lids. Obviously something has been done to the battery and an attempt made to put it right. However, we do not mind a bit giving you a new battery if you would like one because you are always so reasonable in these matters, but we think that replacing this free is quite on a par with one of your customers running his car into a brick wall and bursting the radiator and asking for a new radiator, saying it | ||