From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's complaints, specifically regarding the car's 'tinniness' and the proposal to fit an insulation scheme.
| Identifier | ExFiles\Box 90\3\ scan0106 | |
| Date | 24th April 1935 | |
| -> S/W...Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer} c. to Wor.{Arthur Wormald - General Works Manager} c. to Hd.{Mr Hayward/Mr Huddy} Rmy x261d. C2/C24.4.35 Re B.10.DG..Mr.Thompson. Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer}8/KW18.4.35 I note what you propose doing in regard to the various complaints Mr.Thompson has in respect of this car, and that the car is being sent to you immediately after Easter for these items to be attended to. I agree that if the insulation scheme is going to cure the complaint of "tinniness" you should fit this. Will you please arrange accordingly. C. | ||