From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary of vehicle complaints, number of affected cars, and engineering remarks on fixes.
| Identifier | ExFiles\Box 47\5\ Scan179 | |
| Date | 4th May 1928 guessed | |
| -2- Nature of Complaint. | No. of cars prior to India. | India Series. | Remarks. Broken Front Springs. | W. - N. 1. P. - Total: 1. | W. 5. N. - P. - Total: 5. Last qtr's. total 16. | An increase in the strength of springs we now supply helps but does not overcome the trouble. India cars are comparatively immune from this trouble. Burning Platinum Points. | W. 1. N. - P. - Total: 1. | W. 1. N. 3. P. - Total: 4. Last qtr's. total 12. | We are ventilating the distributor cover in cases of complaint. Dynamo Failures. | W. - N. 1. P. - Total: 1. | W. 8. N. 1. P. - Total: 10. Last qtr's. total 7. | 57 segments are now standard on Production. We still get a few failures with the latest type dynamos. Noisy Tappets. | W. - N. - P. - Total: - | W. 11 N. 5. P. - Total: 16. Last qtr's. total 13. | Improved methods of menufacture, improved clearances and better hardening. Servo Fierce & Grabbing. | W. - N. - P. - Total: - | W. 5 N. 1. P. - Total: 6. Last qtr's. total 10. | Scheme for allowing flexibility in Servo operation has been standardised, and we are getting out a scheme which we hope will be adaptable to earlier cars. | ||