From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer letter of complaint about the quality of Shell fuel and seeking advice on using 'Mex' Spirit as an alternative.
| Identifier | ExFiles\Box 20\4\ Scan011 | |
| Date | 20th January 1915 | |
| COPY. Holbeck Ghyll, Windermere. Messrs Rolls Royce Ltd., Derby. Dear Sirs, Shell Motor Spirit. -------------- Since I got my car from you I have never used any other than Shell, but recently the Shell Co. have sent me two deliveries of a very much lower quality, in fact nothing like former deliveries as regards purity - I have returned a considerable quantity, and this has been replaced with spirit up to anything I have had previously. I have had the matter up with Messrs Cockshoot's of Manchester and they are urging me to try "Mex" Spirit, but as I have always understood you recommend owners of your cars to use Shell, I have stuck to it all through. Now, I understand you have for the last two years used nothing but "Mex", if this is so, I should like your opinion, as I will not use anything you don't recommend. If Mex is used in place of Shell are there any adjustments necessary of the carburettor or other parts on account of a difference in specific gravity ? I shall be glad to hear from you on this matter if I am not giving you too much trouble. Yours faithfully, (signed) Robert J.{Mr Johnson W.M.} Clegg. Jan. 20th.1915. | ||