From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about unreadable mileage figures and the need for immediate improvements.
| Identifier | ExFiles\Box 165\4\ img267 | |
| Date | 8th February 1935 | |
| Cx{Major Len W. Cox - Advertising Manager}3/KW8.2.35. - 3 - and tell them when we wish deliveries to commence. Will you please let me know, if possible by return, if you see any reason why we should not to this. We are getting very tired of customers continually telling us that they cannot read the mileage figures, and pointing out to us how out-of-date we are compared with even cheap American cars. We have therefore decided we must get a move on at once in this matter, and must tolerate no further delay in getting these essential improvements immediately introduced. Cx.{Major Len W. Cox - Advertising Manager} Lwb | ||