From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Forwarding a customer letter regarding a lost oil filler nut on Chassis B.104.HK and her suggestion for a wire mesh modification.
| Identifier | ExFiles\Box 146\1\ scan0369 | |
| Date | 25th August 1938 | |
| P.A.der SWDL{Len H. Swindell} See me 1245 Rm{William Robotham - Chief Engineer} To Bentley Motors Ltd. Derby........... Rm.{William Robotham - Chief Engineer} Levallois Sr/VAI2/ET.25.8.38 Re: CHASSIS B.104.HK{Col. T. Harker - Sales} - Mrs. COATELEN ================================= Please find below copy of a letter of the 22nd instant, which we have received from Mrs. Coatalen: "GARDONE, Italy. " "Dear Mr. Sleator, " Just a line to tell you that, so far, the Auto- "strada have done no harm to the car - as yet! " One thing, however, I want to note is that we have "lost the nut that holds the joint in the oil filler "cap, which naturally has disappeared into the crank- "case. This is not my fault and may happen to any "Bentley. " Might I suggest that a small gauge wire mesh in "the oil filler aperture would eliminate this risk "and also prevent other "corps étrangers" falling in. "Perhaps Derby might run to this expense. " Hoping you are well and that business is flouri- "shing, and with kind regards, " Yours sincerely, Sgd. Iris COATELEN" We have informed Mrs. Coatalen, who is very mechani-cally minded, that we would convey the contents of her letter to you, and we feel sure that this will give her great pleasure. Sr/VA. | ||