Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from June 1932 detailing customer and work's policy complaints about brakes.

Identifier  ExFiles\Box 47\3\  Scan474
Date  1st June 1932
  
Customer's Complaint - C.C.
Work's Policy - W.P.

QUARTERLY COMPLAINTS - JUNE 1932.

20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS.

TOTAL BRAKE COMPLAINTS.
June Quarter. C.C. 13 60 11 81 165 } 237
W.P. 3 21 - 48 72 }
Previous " C.C. 10 51 15 62 138 } 187
W.P. - 14 - 35 49 }
Six months. 26 146 26 226 424 424

BRAKES SQUEAK - FRONT.
June Quarter. C.C. 2 5 5 24 36 } 40 Pivoted type shoes are now standard
W.P. - - - 4 4 } and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes.
Previous " C.C. 2 7 6 24 39 } 41
W.P. - - - 2 2 }
Six months. 4 12 11 54 81 81

BRAKES SQUEAK - REAR.
June Quarter. C.C. 2 8 1 28 39 } 41 Pivoted type rear brake shoes for
W.P. 1 - - 1 2 } Ph.II cars prior to N.2 series now available for serious complaints
Previous " C.C. 2 2 6 15 25 } 25
W.P. - - - - - }
Six months. 5 10 7 44 66 66

BRAKES SEIZE - FRONT.
June Quarter. C.C. 1 6 - 4 11 } 63 Modification to 20/25 HP & PH.II
W.P. - 12 - 40 52 } front brake shafts is now being carried out on all cars as they become available, as per Depot Sheet Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223.
Previous " C.C. - 10 - 6 16 } 52
W.P. - 5 - 31 36 }
Six months. 1 33 - 81 115 115
  
  


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