From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from T.B. Andre & Co. Ltd. responding to a complaint about wear on Hartford Shock Absorbers.
| Identifier | ExFiles\Box 51\4\ Scan045 | |
| Date | 20th June 1922 | |
| y4426 TRADE & EXPORT ONLY. ESTABLISHED 1903. TELEGRAMS, "OVANTIS, WESDO, LONDON." CABLE CODE, A.B.C. 5TH EDITION. TELEPHONE MAYFAIR 2542 (2 LINES). From T.B. Andre & Co. Ltd Automobile Components. SOCIETY OF MOTOR MANUFACTURERS & TRADERS LTD 5, DERING STREET, NEW BOND STREET, LONDON, W.1. Messrs. Rolls-Royce Ltd., Nightingale Road, DERBY. June 20th 1922. TBA/DW. Dear Sirs, For the attention of Mr. E.W.Hives. Replying to your favour of the 19th inst., reference HS {Lord Ernest Hives - Chair} 3/LG. regarding Hartford Shock Absorbers, we note that you are having a certain amount of trouble with the bushes in the aluminium universal joints. We have not had any complaints whatever in this direction before and do not understand why wear is taking place,and shall feel greatly obliged if you will let us have a drawing showing the manner in which these Absorbers are fitted. At the same time will you please inform us whether you find the pins themselves scored or worn or whether it is only the bushes, and if you could let us have one of these pins or bushes, whichever the case may be, it might help us to determine the cause. On receipt of the above information we will immediately go into the matter with the greatest care. Our Director, Mr. V.A.Trier, hopes to call upon you in the near future and will go into the whole question with you. Yours faithfully, T. B. ANDRE & CO. LTD., [Signature] [Stamp: RECEIVED JUN 21 1922] [Handwritten: H8] | ||