Summary report on vehicle complaints, categorizing issues by car series and detailing remedial actions.
| Identifier | ExFiles\Box 47\5\ Scan254 | |
| Date | 20th March 1929 guessed | |
| -3- Nature of Complaint. No. of Cars. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes). India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series. Last Qtr's. Total. Remarks. Servo Jaggers and Brake Thuds. W. - W. 15. N. - N. 7. P. - P. 1. Total: 23. Last Qtr's. Total: 14. Scheme for allowing flexibility in servo operation has been standardised. On those cars where no flexibility device is fitted the halos are re-bedded. Starter Motor Failures. W. - W. 15. N. 5. N. 13. P. - P. 2. Total: 35. Last Qtr's. Total: 37. With the existing design we still have trouble. Information has been circularised at different times dealing with the various methods of overcoming the trouble. Steering Joggles and Wobbles. W. 4. W. 17. N. 4. N. 12. P. - P. 1. Total: 38. Last Qtr's. Total: 28. We are successfully dealing with the low speed wobble by fitting the spring loaded cross steering tube. High speed wobbles are practically non-existent. The latest worm and nut has considerably improved joggles and we are introducing it on replacement for old cars. Springs Front Broken. W. 34. W. - N. - N. 3. P. - P. - Total: 37. Last Qtr's. Total: 25. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes) type cars chiefly affected. The stiffer springs as used on India(Production 20 HP. with 4-speed box and Front Wheel Brakes) chassis are fitted whenever spring trouble arises. Up-to-date they appear to be giving satisfactory service. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).