From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary report of vehicle complaints and their resolutions for various models over a six-month period.
| Identifier | ExFiles\Box 130\1\ scan0124 | |
| Date | 31th March 1934 guessed | |
| - 3 - TOTAL BOILING COMPLAINTS. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. March Quarter. C.C. - - 1 2 3) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 5 W.P. - 1 - 1 2) Previous Quarter. C.C. - 1 4 3 8) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 9 W.P. - - - 1 1) Six months. - 2 5 7 14 14 Remarks: This is largely a seasonable complaint but with the new large gap radiator matrix with indented tubes, and in exceptional cases, louvred bonnet, this can be definitely cured. Copper matrix tubes with increased indentations are now standard. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}171 deals fully with this complaint. Loss of water is often due to over-filling. Recommended water level on Ph.II cars is to be lowered. WASH RADIATOR AND SYSTEM. March Quarter. C.C. - - - 2 2) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 3 W.P. - - - 1 1) Previous Quarter. C.C. - 1 2 2 5) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 6 W.P. - - - 1 1) Six Months. - 1 2 6 9 9 Remarks: This is not a permanent cure but is effective in a number of cases. NEW CENTRES. March Quarter. C.C. - - 1 - 1) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 2 W.P. - 1 - - 1) Previous Quarter. C.C. - - 2 1 3) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 3 W.P. - - - - - Six Months. - 1 3 1 5 5 Remarks: Large gap radiator matrix with indented tubes in conjunction with rubber fan belt is a permanent cure except under extreme conditions of climate. COUPLING FABRIC FAILURES. March Quarter. C.C. - - 1 15 16) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 23 W.P. - - - 7 7) Previous Quarter. C.C. - - - 10 10) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 22 W.P. - - - 12 12) Six Months. - - 1 44 45 45 Remarks: An improved type of coupling with machine riveted driving plates is now being used on all Ph.I and Ph.II cars. See Depot Sheets Hd{Mr Hayward/Mr Huddy}/163/167/180/194. The new coupling is fitted whenever there are signs of failure of the original coupling. A 50% larger coupling is now being used on Production cars. | ||