From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer visit and the condition of their vehicle, chassis B-10-PG, including faults with steering and brakes.
| Identifier | ExFiles\Box 90\3\ scan0140 | |
| Date | 1st March 1939 | |
| 261d. (Handwritten) W Rm{William Robotham - Chief Engineer} l.H. E.C. MEMORANDUM NO. B.3235 Vl.{V. Lewis / Mr Valentine}6/RH.{R. Hollingworth}1.3.39 Copies to:- Henry Thompson Esq., Hd.{Mr Hayward/Mr Huddy} Middleton Hall, D/BP. KINGS LYNN, K.{Mr Kilner} Norfolk. Rm.{William Robotham - Chief Engineer} Chassis B-10-PG Comp. del.14.3.35 Visited: 23.2.39 Prev. visit: 19.1.37 Driver: L.Barlow Park Ward Saloon. I wrote for an appointment and called on the 23rd. I had hoped to be able to give Mr.Thompson a run in 3-CM-87 as he had expressed a desire to see a car like that when I last saw him. He was, however, not at home. I saw the driver and ascertained that the above car was giving every satisfaction but that it was ready for decarbonization. On the road I foundit very evident that decarbonizing was due. There was also a good deal of joggle and kick in the steering, also a knock at the top of the column. The brakes were inefficient and all on the rear. The driver considers that the best plan would be for RM{William Robotham - Chief Engineer} who is this owner's son-in-law, to get in touch with him and endeavour to arrange for the car to ES/W. for these matters to receive attention. I am therefore sending Rm.{William Robotham - Chief Engineer} a copy of this memo and no doubt he will deal with the matter as he thinks fit. (Handwritten) W. (Rm.{William Robotham - Chief Engineer}) Mileage 41,820. Vl.{V. Lewis / Mr Valentine} | ||