From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter confirming arrangements to collect a customer's car to investigate a complaint.
| Identifier | ExFiles\Box 89\4\ scan0384 | |
| Date | 15th December 1938 | |
| 261 w/e - C. c to HS.{Lord Ernest Hives - Chair} c to BI. c to Rm.{William Robotham - Chief Engineer} Hd{Mr Hayward/Mr Huddy}/WW16/MW15.12.38. Chassis No.B.110-LS - F.{Mr Friese} A.{Mr Adams} Hall Esq. ---------------------------------------- C5/C14.12.38. Copy of letter to Mr. Hall reference C4/C14.12.38. In accordance with the terms of your letter of the 14th inst., we telephoned to Mr. Hall at his Works this morning, and arrangements were made amicably for us to collect his car from the Works at Short Heath near Wolverhampton this afternoon. We have therefore sent a man over for the car, and the Customer's complaint will be investigated as soon as possible after arrival of the car here. Hd{Mr Hayward/Mr Huddy}/WW. | ||