From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Fault with the jaw clutch engaging starter motor and bush, preventing delivery of faulty cars.
| Identifier | ExFiles\Box 75\1\ scan0107 | |
| Date | 27th January 1920 | |
| Hs.{Lord Ernest Hives - Chair} c. to BY.{R.W. Bailey - Chief Engineer} c. to BN.{W.O. Bentley / Mr Barrington} c. to WOR.{Arthur Wormald - General Works Manager} X 3426 EP{G. Eric Platford - Chief Quality Engineer}8/F27.1.20. X.3426. JAW CLUTCH ENGAGING STARTER MOTOR & BUSH. With reference to your Hs{Lord Ernest Hives - Chair}/AT27.1.20, there appears to be some misunderstanding on this matter, and I trust it has been properly explained to CJ that this is not an improvement, but a fault with the present standard, and that I cannot agree to cars being delivered in their present faulty state. I am anxious, therefore, that what instructions have been issued with regard to this matter should not be withdrawn, as otherwise I am afraid there will be serious delay in output of cars, or they are likely to get into customers' hands in a faulty condition, which I am afraid I cannot condone. EP.{G. Eric Platford - Chief Quality Engineer} | ||