From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to Specialloid Limited regarding the testing of their pistons and clarifying guarantee terms.
| Identifier | ExFiles\Box 148\4\ scan0332 | |
| Date | 30th October 1937 | |
| 1254 Rm{William Robotham - Chief Engineer}4/R.{Sir Henry Royce} 30th October, 1937. H.{Arthur M. Hanbury - Head Complaints} Bates, Esq., Specialloid Limited, Friern Park, North Finchley, N.12. Dear Sir, Thank you for your letter of October 28th. We shall be pleased to see your Chief Engineer, Mr. McConnell, any time you really feel that any mutual benefit can be derived from such an interview. We believe, however, he is aware of the present position with regard to the testing of Specialloid pistons in our Factory. Regarding the Guarantee of your own car, the last thing we wish to be is unreasonable, but as we have previously pointed out the 15,000 miles road test is the only basis upon which our Guarantee could function, and there is no possibility of any exception being made to this procedure in this case. Yours faithfully, For ROLLS-ROYCE LTD. | ||