From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a customer arranging a loaner car while their vehicle is undergoing service.
| Identifier | ExFiles\Box 18\3\ Scan335 | |
| Date | 22th June 1932 | |
| X7960. S/W. HS.{Lord Ernest Hives - Chair} Ox20/KW22632. [STAMP: RECEIVED 23 JUN 1932] 22nd June, 1932. Kaye Don, Esq., Dorland House, 14, Regent Street, S.W.1. Dear Mr. Don, Mr. Sidgreaves asked me to see about the loan of a car to you on Friday if your own car was not likely to be ready. I have been in touch with the Works and find that they will not be able to complete the work on your car by Friday, but they can let us have to loan to you a 40/50 h.p. chassis, with a closed body, with left-hand steering. I don't suppose you will mind that, and in any case it is the best we can do. Would you let me know if this will suit you, and if so what time you would like it on Friday and at what address, and we will arrange accordingly. With kind regards, Yours very truly, Sales Manager. Rolls-Royce Ltd. | ||