From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaint that outside inspectors show bias in their recommendations for chassis lubricants.
| Identifier | ExFiles\Box 145\3\ scan0186 | |
| Date | 27th June 1938 | |
| 1235 W/S. To H.{Arthur M. Hanbury - Head Complaints} from Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls} Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls}8/MH.{M. Huckerby}27.6.38. CHASSIS LUBRICANTS. We have had complaints from one of the oil Companies that our outside inspectors are far from impartial in their oil recommendations, as in answer to questions they always reply Price's or Wakefield's. Will you please let us know whether this is so. The instruction books now recommend any one of five different oils. We are relying on the goodwill of Vacuum, Shell etc. to straighten out the viscosity position that Wakefields have got us into. Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls} | ||