From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Engine fault, repair history, and subsequent customer dispute for a Bentley chassis.
| Identifier | ExFiles\Box 89\4\ scan0206 | |
| Date | 16th December 1937 | |
| To Mr. [Struck through] c. Rm.{William Robotham - Chief Engineer} [Struck through] Copy [Struck through] 261 Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux}5/EH.16.12.37. Bentley Chassis. 41-GP - Commodore Beaumont - Mileage 12371. There may be some controversy re the above, but the facts are as follows:- The car came into the Depot for test and a distinct thump in the engine was noticeable. The oil pressure was normal but the oil flow test showed bad leakage from bearings, average 1m.45sec. This proved that it was not in a safe condition to continue running. The Owner was definitely told he could not have the car, and the engine is being dissembled. This car was dealt with at the Paris Depot. on Oct. 10th. when three new big ends were fitted, as stated by the return sheets. The Owner is now wanting to know the whys and wherefores of the job. This is another case where the B. modification is apt to prove costly and is proving very unsatisfactory in service. Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} | ||