From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of complaint to Vauxhall Ltd. regarding a persistent issue with a noisy axle and the withholding of payment.
| Identifier | ExFiles\Box 127\4\ scan0269 | |
| Date | 25th February 1941 | |
| Em.2/ET. 25th February, 1941. 1097 Messrs. VAUXHALL Ltd., L U T O N, Beds. Attention Mr. F.{Mr Friese} Wright, Service Manager. Dear Sirs, Thank you for your letter of January 30th. My car has now done a few hundred miles since the axle was dealt with, and it is now just as noisy as before it was sent to you. Under the circumstances, I am proposing to hold over payment of the account until it has been dealt with. I hope to return it to Luton in the immediate future and, in the meantime, I shall be glad if you will inform your Invoice Section of what has occurred. Yours faithfully, | ||