From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about the short life of platinum points on chassis GCK-70.
| Identifier | ExFiles\Box 57\2\ Scan044 | |
| Date | 5th November 1926 | |
| X5783 is. C. to EFC. Hm{Capt. W. Hallam - Head Repairs}/NRC{N. R. Chandler}10/EW5.11.26. [STAMP: RECEIVED NOV 5 1926 Hs{Lord Ernest Hives - Chair}] Re 20HP. Chassis No. GCK-70. H.N. Ashton Esq. The following is an extract from customer's letter of the 4th. instant:- "Your attention to my P.T. points a few weeks "since has made no difference; 2000 miles being "the life. "This is 4 points I have used up in 8,500 miles, and "I hope that you really will make a cure when my "car comes to you for decarbonisation in the Spring." This car has only been running for 6 months, and in July we had the car at Works, tested the Condenser, trimmed the Points and left everything apparently OK. but the trouble still continues. We have asked customer to let us have the car at our Works at any time convenient to himself when we will drill the ventilation holes in the distributor casing, but we wish to call your attention to the bad record of the platinum points of this car. Hm{Capt. W. Hallam - Head Repairs}/NRC.{N. R. Chandler} WRL | ||