From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Urgent parts order and an unhappy customer, Mr. Patrick Le Blan.
| Identifier | ExFiles\Box 146\3\ scan0240 | |
| Date | 15th December 1936 | |
| Bentley Motors (1931) Ltd., DERBY.....................Rm.{William Robotham - Chief Engineer} copy to BP. P. des 102 Sr/VA.I/Crn.15.12.36. chassis B. 74 GA - Mr. Patrick Le Blan. With reference to our memo. Sr/VA29/GM.8.12.36, to which we attached our Order N° 1224, we should be glad if you would please advise us, by return of post, when we may expect delivery of the parts we ordered. These are, as you are aware, very urgently needed. For your information, we would mention that Mr Patrick Le Blan paid us a visit to-day, and he certainly was not in a very good mood, which is not to be wondered at under the circumstances. He insists that we complete the repairs as rapidly as possible, and we, of course, promised to do so. The customer also asked if the new parts were on the way. We fully appreciate that difficulties arise everywhere, and our object in writing this memo. is simply to put you 'au fait'. The writer has just been informed by "Sr" that he is telephoning to you this afternoon on the same subject. Sr/VA. VA Swell - when were these despatched. Rm{William Robotham - Chief Engineer} | ||