From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of criticisms following a 10,000-mile test run of chassis No. 12-EM.
| Identifier | ExFiles\Box 53\4\ Scan038 | |
| Date | 29th November 1923 | |
| R.{Sir Henry Royce} GJ. EJ. H.{Arthur M. Hanbury - Head Complaints} FN. WOR.{Arthur Wormald - General Works Manager} HY.{Tom Haldenby - Plant Engineer} MP. HS.{Lord Ernest Hives - Chair}✓ ✓4601 S series Hml/W29.11.23. Chassis No. 12-EM - 10,000 miles test run. We give the following criticisms as regards a new chassis as delivered from W., which we hope may help to improve our standard in future. Attached marked "A" is a copy of our comments on receiving 12-EM as a chassis. This memo has already been circulated to Wor.{Arthur Wormald - General Works Manager} and EP.{G. Eric Platford - Chief Quality Engineer} Tool Container Apparently when chassis are delivered there is no other than boxes or receptacles which may be supplied by the Coachbuilders. We think it very advisable that the leather roll for containing the tools should be supplied with the tool kit. There is no Inspection Lamp or flex supplied with the chassis, and apparently these have to be bought separately, an adaptor only being left on the Switchboard. It does not seem right that the customer should have to buy this separately. In our Instruction Book we advise that the fan belt and Dynamo belt are removed periodically for scraping and greasing, but we do not supply a screwdriver which is small enough to detach the screws which hold the links of the belt. We think this should be added to the tool kit. It is not possible to lubricate the greaser at the rear end of the front spring with the grease gun supplied with the kit, on account of insufficient clearance between the Frame and the top of the greaser. We constantly found that water collects in the lower bearing of the pivot pins on the Front Axle, which may account for the wear which we so often find takes place in these pins and bushes. There are a number of points in the Instruction Book which we used as our guide for oiling and running the car, the criticisms on which we are dealing with in a separate memo marked "B". These points may be useful in compiling the new Instruction Book which we understand is now in progress. We also attach in connection with the summary of the run memos from EP.{G. Eric Platford - Chief Quality Engineer} Hs.{Lord Ernest Hives - Chair} and NRC.{N. R. Chandler} marked "C", "D" and "E" respectively. At the present moment we are dismantling and making Contd. | ||