Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Forwarding a copy of a customer's letter which contains some of the first criticisms received for a car.

Identifier  ExFiles\Box 88\1\  scan0001
Date  7th October 1933
  
HS{Lord Ernest Hives - Chair}
COPY Y 9961
S/W.
Wor.{Arthur Wormald - General Works Manager}..from C.

C1/C7.10.33

I enclose copy of letter Cx.{Major Len W. Cox - Advertising Manager} has received from Mr.Ernest Kleinwort, a member of a family of very good customers of ours.

As it contains some of the first criticisms we have had, I am sure Hs.{Lord Ernest Hives - Chair} will be pleased to received these, slight though they are, as giving the opinion of a fast owner-driver. "The chorus of praise must have become quite monotonous!!"

Mr. Kleinwort is, of course, extremely pleased with the car, and has ordered one.

C.
  
  


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