From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report for the December quarter detailing customer and company policy complaints regarding brakes.
| Identifier | ExFiles\Box 130\1\ scan0183 | |
| Date | 8th February 1935 guessed | |
| Customer's Complaints. - C.C. Company Policy. - C.P. QUARTERLY COMPLAINTS. DECEMBER QUARTER. 25 HP. PH.II TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. December Quarter. C.C. 228 74 302) C.P. 73 28 101) 403 Previous Quarter. C.C. 221 80 301) C.P. 54 25 79) 380 Six Months. 576 207 783 783 BRAKES SQUEAK - FRONT. December Quarter. C.C. 31 6 37) C.P. 7 2 9) 46 Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. Previous Quarter. C.C. 15 10 25) C.P. 2 1 3) 28 Six Months. 55 19 74 74 BRAKES SQUEAK - REAR. December Quarter. C.C. 56 9 65) C.P. 9 3 12) 77 Pivoted type rear brake shoes for Phantom II cars prior to N.2 series. now available for serious complaints. Stronger damping springs for these shoes now fitted. Pivoted type rear brake shoes now being standardised for 20/25 HP. rear. Previous Quarter. C.C. 43 4 47) C.P. 4 1 5) 52 Six Months. 112 17 129 129 BRAKES SEIZE - FRONT. December Quarter. C.C. 1 1 2) C.P. 11 10 21) 23 Modification to 20/25 and PH.II front brake shafts is now being carried out on all cars as they become available. as per Depot Sheets Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223. Previous Quarter. C.C. 2 - 2) C.P. 8 11 19) 21 Six Months. 22 22 44 44 | ||