From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary report on vehicle complaints, number of cars affected, and remedial actions taken.
| Identifier | ExFiles\Box 47\2\ Scan303 | |
| Date | 31th March 1930 guessed | |
| -3- Nature of Complaint. No. of Cars. Pre-India. India Series. Last Qtr's. Total. Remarks. Exhaust Pipe Bracket Failures. W. 1. N. - P. - W. 11. N. 31. P. 1. 44. 46. When we find a broken bracket we are trimming off the broken part and not replacing the bracket. Exhaust Blows Manifold. W. 3. N. 1. P. - W. 7. N. 37. P. 1. 49. 52. We are using an incombustic steel and asbestos washer in place of the copper and asbestos washer at the manifold cylinder joints. Cannot yet give a report on the result. Hydraulic Shock Absorber Knocks. W. - N. - P. - W. 25. N. 49. P. 1. 75. 49. Similar remarks apply as in the case of the 40/50 HP. Chassis. Rear Axle Thrust. W. 3. N. - P. - W. 11. N. 11. P. - 25. 31. The old design is improved and the modification is applicable to older cars. Up-to-date we have no record of a failure where all the latest modifications have been introduced. This is being carefully watched. Servo Jaggers and Brake Thuds. W. - N. - P. - W. 2. N. 10. P. - 12. 27. Scheme for allowing flexibility in servo operation has been standardised. On those cars where no flexibility device is fitted, the halos are re-bedded. | ||