From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary report on vehicle complaints regarding starter motors, steering, and springing, with details on remedial actions.
| Identifier | ExFiles\Box 47\2\ Scan304 | |
| Date | 31th March 1930 guessed | |
| -4- | Nature of Complaint. | NO. of Cars. | Last Qtr's. Total. | Remarks. | |---|---|---|---| | | Pre-India. | India Series. | | | | Starter Motor Failure. | W. - | W. 3. | 15. | With the existing design we still have trouble. Information has been circularised at different times dealing with the various methods of overcoming the trouble. | | | N. 2. | N. 21. | | | | | P. - | P. - | | | | | | 26 | | | | Steering Joggles and Wobbles. | W. 4. | W. 6. | 26. | We are successfully dealing with the low speed steering wobble by fitting the spring loaded cross steering tube. High speed wobbles are practically non-existent. The latest worm and nut has considerably improved joggles, and we are introducing it on replacement for older cars. | | | N. - | N. 4. | | | | | P. - | P. - | | | | | | 14 | | | | Springing Complaints | W. 3. | W. 4. | 24. | Dithering at slow speeds, pitching at high speeds. Cadmium plated springs are now used. Springs are oiled and high pressure valves to hydraulic shock absorbers are drilled. We are trying a definite lubrication scheme on the same lines as Phantom I. | | | N. - | N. 5. | | | | | P. - | P. 4. | | | | | | 16 | | | | ||