From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint regarding noisy hydraulic shock dampers and excessive roll on chassis 52-WJ.
| Identifier | ExFiles\Box 47\3\ Scan113 | |
| Date | 2nd July 1931 | |
| X4117. RECEIVED 8 JUL 1931 BY.{R.W. Bailey - Chief Engineer} c/c Sft{Mr Swift} c/c Hs.{Lord Ernest Hives - Chair} c/c SP.{Mr Spinney} Sft{Mr Swift}/Mr.Brock. Hd{Mr Hayward/Mr Huddy}/AV325/MW2.7.31. re CHASSIS 52-WJ - H.N.MITCHELL ESQ. We have received from the above customer 2. F.79507 Front Hydraulic Shock Dampers and two F.79925 Rear Hydraulic Shock Dampers with a complaint that they are noisy and the car has a tendency to roll badly. These dampers have been handed to Mr. Brock for repairs and we shall be glad if you will kindly have them examined and let us have your remarks advising us to which account the costs should be debited. Hd.{Mr Hayward/Mr Huddy} [Signature] | ||