From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint regarding the petrol filler on a 20 HP chassis and the subsequent modification of the supplied funnel.
| Identifier | ExFiles\Box 49\3\ Scan255 | |
| Date | 14th August 1923 | |
| To CJ/Py. from Hs.{Lord Ernest Hives - Chair} Y4266 Hs{Lord Ernest Hives - Chair}2/LG14.8.23. RE. PETROL FILLER - 20 HP. CHASSIS. Y4266 / V3524 With reference to your CJ/Py4/D31.7.23. It is anticipated that when luggage is carried, the spare wheel will be changed to the side position so that the luggage will be close against the petrol tank.filler. We think possibly this customers complaint might be due to the fact that the funnel we supply with the 20 HP. car does not suit the filler. It has been arranged that the future funnels will be modified. We find the filler satisfactory if a large garage funnel is used. Hs.{Lord Ernest Hives - Chair} | ||