From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary of quarterly complaints regarding Bentley chassis for the quarter ending 31st December 1936.
| Identifier | ExFiles\Box 146\2\ scan0012 | |
| Date | 7th January 1937 | |
| To Rm.{William Robotham - Chief Engineer} Derby. Levallois Sr/VA12/ET.7.1.37 Re: QUARTERLY COMPLAINTS. Please find attached copy of Quarterly Complaints in connection with Bentley chassis, for the quarter ending 31st December 1936. The most prevalent complaints are: 1. Brakes. Pages 1 to 4 2. Sparking plugs. " 7 3. Engine bearings. " 8, 9 & 10 4. Exhaust cut-out rattles. " 12 5. Front axle controls. " 15 6. Rear wheel drivers slack. " 18 7. S.U. petrol pumps. " 23 & 24 8. Defective speedometers. " 26 9. Rattles from W.& B. front bumpers. " 27 We would also call your attention to: 1. Failure of rear wheel driver. " 17 2. Failure of horizontal plates of W.& B. front bumpers. " 28 We have also sent a copy of the complaint lists to Hs.{Lord Ernest Hives - Chair}, Hd.{Mr Hayward/Mr Huddy} and GWH.{George W. Hancock - Head Chateauroux} Handwritten Initials: Top center: GRH Bottom left: LRS, APM, FJH{Fred J. Hardy - Chief Dev. Engineer}, WST, JBT Bottom right signature: Sr/VA.VA | ||