From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Statistical report breaking down vehicle complaints by model and issue, with remarks on remedies.
| Identifier | ExFiles\Box 47\3\ Scan343 | |
| Date | 1st December 1931 guessed | |
| -15- 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. SPRINGS SQUEAK. December Quarter. C.C. W.P. - - 6 - 1 - 1 - 8 1 } 9 Previous " C.C. W.P. - - 9 - 2 - 1 - 12 - } 12 Six months. - 15 4 2 21 21 Grooved springs cure Ph.I and 20/25 HP complaints. Improved lubrication on Ph.II cars. SERVO JAGGERS AND GRABS. December Quarter. C.C. W.P. 6 3 21 - 8 - 22 1 57 4 } 61 Previous " C.C. W.P. 3 1 16 - 10 - 10 - 39 1 } 40 Six months. 10 40 18 33 101 101 These complaints can be definitely cured by fitting fabric friction discs in place of Halo. TOTAL STEERING COMPLAINTS. December Quarter. C.C. W.P. 4 - 8 - - 2 45 2 57 2 } 59 Previous " C.C. W.P. 3 - 3 1 2 - 68 4 76 5 } 81 Six months. 7 12 2 119 140 140 STEERING WOBBLES & JOGGLES OR SNATCHES. December Quarter. C.C. W.P. 1 - 2 - - - 32 1 35 1 } 36 Previous " C.C. W.P. 3 - 3 1 2 - 32 1 40 2 } 42 Six months. 4 6 2 66 78 78 Improved lubrication and bedding of cross steering tube ball pads considerably improves matters. Depot Sheet Hm.{Capt. W. Hallam - Head Repairs}160. Depot Sheet Hm.{Capt. W. Hallam - Head Repairs}198 deals with pivot lean, shock dampers etc. | ||