From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report on prevalent complaints for New Phantom and late 20HP chassis.
| Identifier | ExFiles\Box 47\2\ Scan005 | |
| Date | 19th July 1927 | |
| To B. from Hm.{Capt. W. Hallam - Head Repairs} " BJ. " Or. " C. " WB.{Mr Brazier/Mr Bell} " Da.{Bernard Day - Chassis Design} Hs.{Lord Ernest Hives - Chair} BY.{R.W. Bailey - Chief Engineer} MP. NX. t. Australia. by.{R.W. Bailey - Chief Engineer} R.R. America Inc. RECEIVED JUL 21 1927 Hs.{Lord Ernest Hives - Chair} +4117 +4118 QUARTERLY COMPLAINTS. Hm{Capt. W. Hallam - Head Repairs}8/W19.7.27. New PhantomCodename for PHANTOM I and late 20HP. Chassis. ------------ The attached lists show the most prevalent complaints which have been dealt with by the Repair Departments during the last quarter ending June 1927, and include Phantom and late 20HP. cars. The following items have been added to those appearing on last quarter's lists :- 40/50HP. 20HP. Faulty Dynamos. Overoiling. The total returns include those cars attended to at Works, Cricklewood and Paris. In the remarks column we try to show whether a cure has been found or not, and also what the cure consists of. There are numerous other complaints which we attend to free of charge, but generally they are less in number than those shown on the lists. Hm.{Capt. W. Hallam - Head Repairs} | ||