From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from March 1933 detailing customer complaints about vehicle brakes.
| Identifier | ExFiles\Box 130\1\ scan0024 | |
| Date | 31th March 1933 | |
| Customer's Complaint. - C.C. Works Policy. - W.P. QUARTERLY COMPLAINTS MARCH 1933. TOTAL BRAKE COMPLAINTS. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. March quarter. C.C. 4 90 5 73 172) W.P. 1 20 - 34 55) 227 Previous quarter. C.C. 3 73 6 79 161) W.P. - 24 1 51 76) 237 Six Months. 8 207 12 237 464 464 BRAKES SQUEAK - FRONT. March quarter. C.C. 2 9 3 25 39) W.P. 1 2 - 1 4) 43 Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. Previous quarter. C.C. 1 6 1 24 32) W.P. - - - 4 4) 36 Six Months. 4 17 4 54 79 79 BRAKES SQUEAK - REAR. March quarter. C.C. 1 11 1 23 36) W.P. - 1 - - 1) 37 Pivoted type rear brake shoes for Ph.II cars prior to N.2 series now available for serious complaints. Stronger damping springs for these shoes now fitted. Previous quarter. C.C. 1 7 2 29 39) W.P. - - - - -) 39 Six Months. 2 19 3 52 76 76 BRAKES SEIZE - FRONT. March quarter. C.C. - 1 - 3 4) W.P. - 3 - 31 39) 43 Modification to 20/25 and Ph.II front brake shafts is now being carried out on all cars as they become available as per Depot Sheets Hd.{Mr Hayward/Mr Huddy} 216 and Hd.{Mr Hayward/Mr Huddy}223. Previous quarter. C.C. - 2 - 1 3) W.P. 1 14 - 43 58) 61 Six Months. 1 25 1 78 104 104 | ||