From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's dangerous juddering brakes and a request to provide a loaner car.
Identifier | ExFiles\Box 89\4\ scan0307 | |
Date | 20th April 1938 | |
261. S/W Rm.{William Robotham - Chief Engineer}..from Lp.{Mr Lappin} Lp.{Mr Lappin}6/WT20.4.38 Dear Rm{William Robotham - Chief Engineer}, Stanliand has been on the telephone this afternoon to say his brakes are now juddering badly and are dangerous, and can I do anything. I have told him repeatedly to get in touch with you, but the difficulty is he can't afford to do without his motor car. Do you feel, in the kindness of your heart, disposed to let him have some barge whilst you try his car and try to rectify his alleged trouble. Lp.{Mr Lappin} | ||