From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from March 1937 detailing customer complaints about vehicle brakes.
Identifier | ExFiles\Box 130\4\ scan0143 | |
Date | 31th March 1937 | |
QUARTERLY COMPLAINTS - MARCH 1937. CUSTOMERS' COMPLAINTS - C.C. COMPANY POLICY. - C.P. 25 HP. 30 HP. PH.II. PH.III. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. March Quarter. C.C. 162 36 33 21 (252) C.P. 56 10 4 5 (75) 327 Previous Quarter. C.C. 92 22 41 10 (165) C.P. 57 4 7 4 (72) 237 Six Months. 367 72 85 40 564 564 BRAKES SQUEAK - FRONT. March Quarter. C.C. 16 3 4 - (23) C.P. - 2 - - (2) 25 Previous Quarter. C.C. 10 4 5 - (19) C.P. 2 - - - (2) 21 Six Months. 28 9 9 - 46 46 Remarks: These complaints are all on cars with pivoted type front brake shoes. The most we can do is to re-bed and adjust or re-line. We have no definite cure. BRAKES SQUEAK - REAR. March Quarter. C.C. 31 13 4 4 (52) C.P. 4 2 - 1 (7) 59 Previous Quarter. C.C. 23 6 4 1 (34) C.P. 8 1 - - (9) 43 Six Months. 66 22 8 6 102 102 Remarks: 24 complaints are on cars with pivoted type rear brake shoes. BRAKES SEIZE - FRONT. March Quarter. C.C. 4 - 2 - (6) C.P. 2 - 1 - (3) 9 Previous Quarter. C.C. 3 - - 2 (5) C.P. 5 - - - (5) 10 Six Months. 14 - 3 2 19 19 Remarks: 20/25 HP. Three of these are prior to improved lubrication scheme for front axle. (Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}216). | ||