From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Cover letter forwarding a customer's complaint about his new car for review and comment.
| Identifier | ExFiles\Box 47\1\ Scan153 | |
| Date | 10th October 1925 | |
| BY.{R.W. Bailey - Chief Engineer} from Hm.{Capt. W. Hallam - Head Repairs} Hs.{Lord Ernest Hives - Chair} Mr. Handwritten: 44117 Handwritten: 96-III Hm{Capt. W. Hallam - Head Repairs}/WW1/W10.10.25. Chassis No. 117-MC - G.{Mr Griffiths - Chief Accountant / Mr Gnapp} Summers Esq. We attach hereto copy of a letter we have received from Mr. Summers, in which he complains of several matters connected with his new car. We shall be glad if you will consider this owner's remarks, and favour us with your comments on same. We have acknowledged the letter, but we are anxious to reply in detail to Mr. Summers as early as possible, and we shall be much obliged if you will give the matter your prompt attention. [STAMP] ENCLOSURE Nº 472 JUSTSO Hm{Capt. W. Hallam - Head Repairs}/WW. | ||