From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to The S.U. Company Ltd. regarding customer complaints and requesting more rigid inspection for pumps.
| Identifier | ExFiles\Box 149\1\ scan0285 | |
| Date | 31th August 1936 | |
| X1763 Exptl. Dept. HS{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}9/KW. 31st August, 1936. C.T. Skinner Esq., The S.U. Company Ltd., East Works, Adderley Park, Birmingham 8. Dear Skinner, I attach a copy of a note which I have received from Hancock, one of my assistants who is investigating customers' complaints at our various depots. There does not seem to be any justification for items 1, 2 & 4. I should feel happier if you could assure me that pumps for Rolls-Royce and Bentley cars were having more rigid inspection now than heretofore. Yours sincerely, FOR ROLLS-ROYCE LIMITED. | ||