Expressing dissatisfaction with a customer's attitude regarding their car.
| Identifier | ExFiles\Box 90a\6\ Scan270 | |
| Date | 21th July 1939 | |
| 262. W/S. {Derby Works / Sales} C. from Rm. {William Robotham - Chief Engineer} c. Hd. {Mr Hayward / Mr Huddy} Rm {William Robotham - Chief Engineer} 7/R.21.7.39. Attached is a copy of a letter I have written to Hall. I am a little bit disgruntled with this customer's attitude, because we went to a great deal of trouble to discuss his car with him, and, of course, we have frequently gone out of our way to accommodate him, and yet he does not reciprocate. I would rather the Experimental Dept. had nothing further to do with Hall's car, and that it was dealt with purely as though it belonged to an ordinary private customer. Rm. {William Robotham - Chief Engineer} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).