From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of main customer complaints regarding the Bentley 4¼ litre model.
| Identifier | ExFiles\Box 107\2\ scan0221 | |
| Date | 16th October 1936 | |
| HS{Lord Ernest Hives - Chair}/GWH{George W. Hancock - Head Chateauroux} Hs{Lord Ernest Hives - Chair}/GWH.{George W. Hancock - Head Chateauroux}30/EW.16.10.36. To Sg.{Arthur F. Sidgreaves - MD} c. to Mor. c. to C. c. to H.{Arthur M. Hanbury - Head Complaints} c. to Ey. c. to Hd.{Mr Hayward/Mr Huddy} c. to Br.{T. E. Bellringer - Repair Manager} Bentley 4¼ litre. Customers' Complaints - Main Items. (1) (France) Bearings. (2) Clutch. (3) Brake Squeaks. (4) Water leaks from No.2 plate on cylinder (water inlet). (5) Excessive oil consumption. (6) Steering loose in frame, causing excessive movement of column. | ||