From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Zenith Carburetter Co. Ltd discussing servicing charges for their carburetters.
| Identifier | ExFiles\Box 122\3\ scan0054 | |
| Date | 23th July 1938 | |
| The ZENITH CARBURETTER CO LTD HONEYPOT LANE, STANMORE, MIDDLESEX ADJOINING QUEENSBURY UNDERGROUND STATION CARS DRIVEN BY OUR STAFF ARE AT CUSTOMERS OWN RISK AND RESPONSIBILITY. TELEGRAMS: ZENICARBUR, PHONE, LONDON. CODE A.B.C. 5TH EDITION. ALSO AT LYONS, PARIS, DETROIT, TURIN, BERLIN. TELEPHONE: WORDSWORTH 2213. 23rd July, 1938. W. A.{Mr Adams} Robotham Esq., Messrs. Rolls-Royce Ltd., D E R B Y. Yr.Ref: Rm{William Robotham - Chief Engineer}6/R.{Sir Henry Royce} Dear Mr. Robotham, In reply to your letter of the 22nd instant, reference as above, concerning our charging for ser-vicing ZENITH carburetters when sent back owing to a customer's complaint, I am sure if there is the slightest suspicion that we are at fault, we would not dream of making a charge. I expect that if a charge has been made, it has been for carrying out modifications at a price already agreed with you. However, I will go through the charges next week, and write you fully, when I am sure you will find we have really never made a charge for servicing. In any case, we are only too happy to meet you in any way, and should I find there has been an over-charge, we will immediately | ||