From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Vauxhall Motors refusing to modify charges related to a differential failure.
Identifier | ExFiles\Box 127\4\ scan0280 | |
Date | 26th May 1941 | |
COPY 346/GVD/H.18127 Rm.{William Robotham - Chief Engineer}13/ET. 26th.May.1941. W.A.Robotham, Esq., Messrs. Rolls Royce Ltd., DERBY. Dear Sir, Can we say in reply to your letter of the 23rd. May, that we understand and appreciate how inconvenient a failure of the sort you have experienced can be, but we in all sincerity, believe that in providing a complete new differential free of charge, we have more tham taken care of any responsibility that may be ours. We have reviewed the circumstances and tried to understand your point of view, but we cannot, we regret, modify the charges already submitted Yours faithfully, VAUXHALL MOTORS LIMITED. G.V.DIMMOCK. For F.Wright, Service Manager. | ||