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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Vauxhall Motors Ltd refusing to modify charges related to a replacement differential.

Identifier  ExFiles\Box 127\4\  scan0281
Date  26th May 1941
  
Vauxhall Motors Ltd
WHEN REPLYING PLEASE QUOTE
LUTON. BEDS.
TELEGRAMS
CARVAUX. TELEX. LUTON
TELEPHONE
NUMBER 2600 LUTON

OUR REF: 346/GVD/H.18127.
YOUR REF: Rm.{William Robotham - Chief Engineer}13/ET.

26th. May, 1941.

W. A.{Mr Adams} Robotham, Esq.,
Messrs. Rolls-Royce Ltd.,
DERBY.

Dear Sir,

Can we say in reply to your letter of the 23rd. May that we understand and appreciate how inconvenient a failure of the sort you have experienced, can be, but we in all sincerity, believe that in providing a complete new differential free of charge, we have more than taken care of any responsibility that may be ours.

We have reviewed the circumstances and tried to understand your point of view, but we cannot, we regret, modify the charges already submitted.

Yours faithfully,
VAUXHALL MOTORS LIMITED.

E.{Mr Elliott - Chief Engineer} DIMMOCK,
For F.Wright, Service Manager.

JEH/
  
  


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