From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Phantom II complaints, photographs of Continental models for the American market, and coachbuilder relations.
Identifier | ExFiles\Box 19\4\ Scan355 | |
Date | 4th November 1931 | |
X7772. H.S. 6/11/31 S/W. (Hs.{Lord Ernest Hives - Chair}) to HOF. Wnr19/DB.{Donald Bastow - Suspensions}11.31. Re: R.R.A.I. HsS/MJ4.11.31. Sg.{Arthur F. Sidgreaves - MD} has asked me to reply to your above memo. We believe we are correct in saying that comparatively few complaints have been received about Phantom II Cars from R.R.A.I. Derby, however, have full particulars of all complaints received and no doubt you could arrange for copies of all complaints from R.R.A.I. to be sent to you. Our handling of such complaints is really confined to dealing with the disposal of f.o.c. claims from R.R.A.I. Many thanks for the photographs of Phantom II Cars in America. We will certainly make a point of sending to Mr. Ross photographs of some of the latest R.R. cars, particularly the Paris and Olympia Show exhibits and including cars of the sports car type. We would like to mention, however, that R.R.A.I's representatives themselves initiated a scheme by which we understand they kept in touch with the leading English coachbuilders, placing any body orders they had direct with such coachbuilders, while the latter were sending, and we understand are still sending, photographs and designs of their up-to-date productions direct to R.R.A.I. in New York and in Canada. Mr. Hosac was certainly interested in getting a complete Sports Car into the U.S.A. from this country, but the idea seems to have fizzled out when Mr. Hosac severed connection. Among the photographs we are sending to Mr. Ross we shall include:- (a) 1-JS.{Mr Johnson's Secretary} The Barker Continental type 40/50 h.p. on our Stand at Paris Show. (b) 11-JS.{Mr Johnson's Secretary} Hooper Continental type Saloon on our Stand at Olympia. (c) 31-GX. our latest Continental type Demonstration Car with very light Park Ward body built on a chassis without a subframe. Also some cars with French bodies, because the latter seem to have an appeal in the U.S.A., although the prices of them under prevailing conditions of exchange are comparatively less favourable than they were when we were on the gold standard - and before the English Coachbuilders made their recent reductions in body prices. Wnr. | ||