From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Telephone message about the decision to use thin leaf springs for American cars and the cost of rectifying a previous error.
| Identifier | ExFiles\Box 43\2\ Scan029 | |
| Date | 12th November 1920 | |
| COPY. Telephone message from R.{Sir Henry Royce} to CJ. Taken down by JS.{Mr Johnson's Secretary} 12.11.20. Re springs for America, I have EP{G. Eric Platford - Chief Quality Engineer}'s decision that the thin leaf springs are definitely better for their road conditions because we sent the thick ones without shock bumpers. We knew this was not entirely right (from my impressions of the Fen wavy roads), so that we are to blame, but I understand that the cars most complained of are those requisitioned for too heavy a load. They were not supple enough and must therefore have been wrong in any case. Therefore, a share of the expenses should have been met by whoever caused us to fit springs which were too stiff. The cost of fitting two rear springs of the thin leaf rolled eye type of about £47 per car seems very high and if we have to pay the whole bill, one would think it better to only re-fit the cars complained of and not the whole 160 until possibly some later date when the work can be done more reasonably. R.{Sir Henry Royce} | ||