From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from June 1935 detailing customer complaints about vehicle brakes.
| Identifier | ExFiles\Box 130\1\ scan0255 | |
| Date | 1st June 1935 | |
| QUARTERLY COMPLAINTS - JUNE 1935. Customers' complaints. - C.C. Company Policy. - C.P. TOTAL BRAKE COMPLAINTS. TOTAL. REMARKS. June quarter. C.C. 241) C.P. 31) 272 These are the total brake complaints we give below an analysis of these complaints at the request of the Experimental Department. Previous quarter. C.C. 187) C.P. 30) 217 Six Months. 489 1. TRAMPING WHEN BRAKES ARE APPLIED AT SPEED. Nil. 2. BRAKE JUDDER AT ABOUT 40 MPH. WHEN BRAKES ARE FLICKED ON. June quarter. C.C. 17) C.P. -) 17 May be reduced by increasing servo damping. See Depot Sheet Hd.{Mr Hayward/Mr Huddy}270. May also be due to tight dowels in servo or uneven friction surfaces. Previous quarter. C.C. 8) C.P. -) 8 Six Months. 25 | ||