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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Vehicle weight specifications, valve spring failures, and a complaint resolution for a Phantom II.

Identifier  ExFiles\Box 47\2\  Scan404
Date  21th November 1930
  
Hs{Lord Ernest Hives - Chair}/GWFL/AD21.11.30 contd.

-6-

N.S.F. 1.50" O.S.F. 1.50" N.S.R. 4.312" O.S.R. 4.312"

Four passengers, no luggage, petrol 1/2 gall. tools under front seat.

Weight of car with no passengers

Cwt. Qr. Lbs.
Front 22. 3. 20
Rear 26. 2. 12

This is a case which Mr.Lidsey points out in his memo where the wrong weight is specified in the first instance.

Valve spring failures.

76-GN.

This car came in for a light decarb. and when dismantled eight valve springs were found broken.
A Depot sheet has now been instructed for new springs to be fitted which should overcome this trouble.

A complaint dealt with.

The salesmen of Messrs. Pass and Joyce brought a new PhantomCodename for PHANTOM I II to Cricklewood and complained of the following :-

Starter motor intermittently failing.
Telegauge failure.
Slack in radiator controls.
Starter carburetter controls too slack and worked open.
Leak of petrol from filler cap.

The faults dealt with and found were

Battery terminals found loose, starter motor not touched and was O.K.
Telegauge, moisture in the pipe line blown out. O.K.
Slack in radiator controls, found a ball joint loose.
Starter carburetter controls, found ball joint loose.

One would say that all these jobs were entirely due to Messrs. Pass and Joyce during the fitting up of the
  
  


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