From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaint from Madrid about broken front springs on a 20-HP car.
| Identifier | ExFiles\Box 49\3\ Scan191 | |
| Date | 3rd December 1923 | |
| X4261 c. Hs. {Lord Ernest Hives - Chair} EP {G. Eric Platford - Chief Quality Engineer} /Thn11/H3.12.23. re. 20-HP Broken Front Springs. 41-G-6 Salamanca Trials. We have received a complaint from Madrid that there has been a breakage on the front springs of the above car. It was found on investigation that the main leaves were broken. The breakage occurred at the centre spring bolt. In order to get the parts in our hands quickly, Madrid have cut off the broken portions, so that these could be sent by quick route and save the carriage of sending the whole of the main plates. Incidentally, we have not heard anything from you in reference to our EP {G. Eric Platford - Chief Quality Engineer} /Thn18/H24.10.23 regarding the front springs returned to you off 41-G-3, P. Harrop Esq. EP {G. Eric Platford - Chief Quality Engineer} /Thn. | ||