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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Follow-up letter to Servais Silencers Ltd. regarding the lack of reply and necessary improvements to their silencer.

Identifier  ExFiles\Box 152\3\  scan0280
Date  17th January 1939
  
1297

EXPERIMENTAL DEPARTMENT.

Rm{William Robotham - Chief Engineer}/Wym.{G. Harold Whyman - Experimental Manager}9/JH.

17th. January, 1939.

Messrs. Servais Silencers Ltd.,
Ashford Works,
Ashford Road,
Cricklewood,
LONDON.N.W.2.

Ref. Rm{William Robotham - Chief Engineer}/Wym.{G. Harold Whyman - Experimental Manager}15/JH. Oct. 5th. 1938.

Dear Sirs,

In reply to your letter of the 11th. inst. ref. FLG/WNT. I would point out that I sent you a letter on the 5th. of October last with regard to the Servais Silencer, marked for the attention of Mr. H.{Arthur M. Hanbury - Head Complaints} Dare Lea to which I received no reply.

This is not the first communication to which no reply has been received, and we are rather fed up with the whole business.

However enclosed is a copy of my last letter, from which you will see that a considerable improvement in your silencer will be necessary before we can entertain the idea of fitting another one.

Yours faithfully,

FOR ROLLS-ROYCE LTD.
  
  


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