From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint regarding noisy valve gear and intermittent valve sticking on car 16-MY.
| Identifier | ExFiles\Box 13\4\ 04-page187 | |
| Date | 1st December 1933 | |
| To C. from Hs.{Lord Ernest Hives - Chair} C. Sg.{Arthur F. Sidgreaves - MD} Wor.{Arthur Wormald - General Works Manager} C. BY.{R.W. Bailey - Chief Engineer} EP.{G. Eric Platford - Chief Quality Engineer} C. MX.{John H Maddocks - Chief Proving Officer} Hd.{Mr Hayward/Mr Huddy} C. Br.{T. E. Bellringer - Repair Manager} H.{Arthur M. Hanbury - Head Complaints} Hs.{Lord Ernest Hives - Chair}18/KT.1.12.33. Attached herewith is a report on 16-MY. This car has been returned to N. four times by the customer for noisy valve gear. From our man's conversation with the chauffeur, we should say the whole trouble has been intermittent valve sticking. We had a similar complaint to this on Sg{Arthur F. Sidgreaves - MD}'s car 58-GN. We believe it is very possible that the other cars which are complained of have a similar complaint. We do not believe at the moment that altering the position of the camshaft has any influence on this complaint, or that it is in any way affected with camshaft squawks. HS.{Lord Ernest Hives - Chair} | ||