From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
List of customer complaints regarding Phantom II springing issues, specifically bumping on buffers.
| Identifier | ExFiles\Box 16\7\ Scan256 | |
| Date | 19th May 1930 | |
| Hm{Capt. W. Hallam - Head Repairs}/SB{Mr Bull/Mr Bannister}1/KW.19.5.30. PHANTOM II SPRINGING COMPLAINTS. Bumping on Buffers. 21-GN. Vanderbilt. Owner touring in Algiers and complains of crashing on buffers. Body 2 cwts. overweight but springs too weak even for correct loading. 1400 lbs. springs being sent out to Algiers. X 99-XJ. Henderson. Bumps on rear buffers. Body only 1 cwt. overweight but owner carries 2 cwts. luggage. 1500 lbs. rear springs being specially obtained. X 102-XJ. Shenstone. Bumps on rear buffers. 100 lbs. stronger rear springs being fitted. Body 1 cwt. overweight. X 1-GN. GLIKSTEN. Bumps on rear buffers. Body 1 cwt. overweight. 150 lbs. stronger rear springs being fitted. X 140-XJ. GLIKSTEN. Bumps on rear buffers. 100 lbs. stronger rear springs fitted. Body weights O.K. X 55-WJ. Barclay. Bumps on rear buffers. Body weights O.K. 100 lbs. stronger springs fitted. X 58-XJ. Billyard-Leake. Bumps on rear buffers and rolls on corners at speed. Driven a good deal by Bentley people. 100 lbs. stronger rear springs and increased damping of rear shock dampers. ⌧ 54-XJ. Major Colin Cooper. Bumps on rear buffers. Body 1 1/2 cwts. overweight. 100 lbs. stronger rear springs fitted. ⌧ 109-WJ. Dreyfus. Bumps on rear buffers. Body 2 cwts. overweight. 175 lbs. stronger rear springs fitted. ⌧ 64-WJ. Major Grigg. Bumps on rear buffers. Body 3 cwts. overweight. 300 lbs. stronger rear springs. ⌧ 131-WJ. Sir Robert Hadfield. Bumps on rear buffers. This is admittedly an extreme case, but owner maintains we knew his normal load. ⌧ 135-XJ. D.J. Hamilton. Bumps on rear buffers. Body 1 cwt. overweight. 150 lbs. stronger rear springs. | ||