From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report from December 1935 detailing issues with brakes on 25 HP and Phantom II models.
| Identifier | ExFiles\Box 130\1\ scan0307 | |
| Date | 31th December 1935 | |
| CUSTOMERS' COMPLAINTS. - C.C. COMPANY POLICY. - C.P. QUARTERLY COMPLAINTS - DECEMBER 1935. TOTAL BRAKE COMPLAINTS. 25 HP. PH.II. TOTAL. GRAND TOTAL. REMARKS. December Quarter. C.C. 173 40 213) C.P. 72 19 91) 304 Previous Quarter. C.C. 242 67 309) C.P. 83 21 104) 413 Six Months. 570 147 717 717 BRAKES SQUEAK - FRONT. December Quarter. C.C. 16 5 21) C.P. 4 - 4) 25 These complaints are all on cars with pivoted type front brake shoes. Previous Quarter. C.C. 24 3 27) C.P. 2 1 3) 30 Six Months. 46 9 55 55 BRAKES SQUEAK - REAR. December Quarter. C.C. 33 5 38) C.P. 5 1 6) 44 Majority of these complaints are on cars without pivoted type rear brake shoes. The latter were standardised at "H" series but have not been on the road long enough to say whether they are better. Previous Quarter. C.C. 43 6 49) C.P. 4 3 7) 56 Six Months. 85 15 100 100 BRAKES SEIZE - FRONT. December Quarter. C.C. 1 1 2) C.P. 10 5 15) 17 These are all prior to improved lubrication scheme for front axle. (Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}216.) Previous Quarter. C.C. 2 1 3) C.P. 11 5 16) 19 Six Months. 24 12 36 36 | ||