From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Paris regarding customer complaints about Wraith chassis loading and ride control.
| Identifier | ExFiles\Box 146\5\ scan0143 | |
| Date | 21th April 1939 | |
| To Bentley Motors Ltd. Derby......... to Rm.{William Robotham - Chief Engineer} 1245 PARIS Sr/Dn5/Vf.21.4.39 BENTLEY V DAMPING. ? A.F.M. I thank you for your Rm{William Robotham - Chief Engineer}/AFM.{Anthony F. Martindale}9/MH.{M. Huckerby}20.4.39, and am very pleased at this news. Could you please give me information with regard the possibility of increasing the initial loading on Wraith chassis, as several complaints from customers have been received and these are getting more numerous as the cars are getting on the road, and we cannot overcome these complaints by the use of the ride controle. fs.{F. Steele} Somthing we can carry out over here! h.{Arthur M. Hanbury - Head Complaints} sr. h.{Arthur M. Hanbury - Head Complaints} BY/SB{Mr Bull/Mr Bannister}2/MG 4.4.39 Re "Wraith Ride" | ||